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Kamco Vacancies
TECHNICAL SUPPORT & SALES (primarily office based)

Based at our St Albans, Hertfordshire, office, this role involves providing an effective technical sales service, supporting our pump and chemical sales, dealing with customer enquiries and orders, interpreting their needs and maximising business opportunities, whilst maintaining high service standards.

Full product training will be given, but the successful candidate will ideally have gained experience with a heating spares supplier or central heating service/installation company, and be familiar with central heating systems. Responsible and flexible, you’ll have a positive and confident telephone manner. We’re looking for PC computer literacy, and GCSE grade C+ or equivalent in English & Maths.

TYPICAL DAILY WORK WILL INCLUDE:

Handling incoming sales telephone calls.
Handling ‘call in’ customers.
Initiating response to sales enquiries by e-mail, phone and fax
Recording all actions taken and expected result on database.
Processing orders, following agreed SOP procedures.
Following up leads by telephone.
Resolving delivery/price disputes / problems with customers, and recording all actions taken and expected result on the company database.
Updating customer web link request spreadsheet.
Obtaining transport quotations for export consignments, liaising with export customers and progressing orders.

OTHER WORK:
In house training in pump use (after experience gained), and sales demonstrations.
Participation in trade exhibitions (8 working days per annum)

Starting salary: £24K p.a.

Please apply by e-mail, send your current CV and salary details to: hr@kamco.co.uk
Human Resources, Kamco Limited, Unit 9, Curo Park, Frogmore, St. Albans. AL2 2DD.
Tel: 01727 875020